Frequently Asked Questions

What do I need to pay to reserve a car?A standard £1000 part payment is required to reserve any car. For cash purchases the deposit is payable directly to the supplying UK main dealer. For cars being financed via broombroom, the deposit is payable to us. In both cases you may pay your deposit by debit or credit card. (Giving you complete payment protection from your card provider).

When is the balance payable? The supplying dealer will contact you directly when your car is ready for delivery. They will provide you with a registration number and their bank details so you can send them your insurance cover and final payment by debit card or bank transfer. If we have arranged finance we will send you the finance agreement to sign and once returned the finance company will pay the dealer.

Does broombroom charge a fee? For most transactions there is no fee payable to us at all. We do charge a £150 arrangement fee for finance deals which is the standard fee charged by most finance brokers. This is listed up front with every finance quote.

Is broombroom tied to any particular brand or dealer? No. We are independent of any manufacturer, retailer, or finance house. So the advice we give you is honest and unbiased.

Do you offer imports? We will only offer you genuine UK Supplied vehicles.

Can you source vans? Yes, we can now help you buy a commercial vehicle such as a van or pick-up.

I've already found my vehicle, can I still finance through you? Yes, as long as you have a good credit history we can help you finance your vehicle even if we haven't sourced it. However, we don't offer sub-prime finance so if you have ccjs or haven't been on the electoral role for 3 years we are unlikely to be able to help you with finance.

Will I have to deal with call centres? No. We genuinely love broombrooms and we love talking about broombrooms. We know this is not a great way to attract the opposite sex. But we hope it means you find working with us enjoyable.

I don't want to sell my old vehicle privately, can you help ? Yes, we can find you the best trade offer.

More questions?
Try Leasing Questions or
Please email universitychallenge@broombroom.com with your starter for ten and we will do our best to answer quicker than Stephen Fry.