Customer Feedback

“ It is hard to find an internet based company you can trust completely with a large transaction such as the purchase of a car. Having said that, it has been a pleasure to deal with Ashley and I would happily recommend Broombroom to anyone looking for fast, efficient, reliable, trustworthy and professional service. Broombroom managed to find considerably better prices than I had been able to independently or through other brokers, and the friendly manner in which Ashley does business must be a major factor in his success. I collected my Mercedes A180 at the weekend, and it is fabulous - a super car at a bargain price.
Thanks so much for all your help Ashley. I will be in touch again when it is time for a new one! ”

Catrina Rusher was our first Twitter customer in March 2009
Join us on Twitter too broombroom_live

“ I am over the moon with my new CLK and your service. As you know I run my own successful internet based watch business and total customer satisfaction is all we accept, I was totally blown away with your service and approach to me throughout the whole ordering process of my car and nothing and I mean nothing was to much trouble for you. I can honestly say I enjoyed every minute of dealing with your company and when my new car arrived it really was the icing on the cake. As you know I also ordered a new M Sport BMW X5 for my partner from a main dealer before I knew of BroomBroom and the service was not even close to what you offered. Thanks again Ash for all your help and if you have any customers who would like to talk to me re buying a car through Broom Broom I would only be to pleased to help (I was recommended to you by one of my customers!) ”

Dane Coletta runs Dream Watches Ltd. They are leading independent Rolex specialists dealing in all mens and ladies models. They also buy modern or vintage Rolex and offer the very best prices. Please call on 01329 848 690 or visit www.dream-watches.co.uk

“ Car 1 a smart: I was delighted with the friendly, personal, service given from the moment I first contacted Broom Broom. The car was delivered promptly and with minimum of fuss. Well done. ”
Car 2 a Range Rover: “...1 month later, I have done 3000 miles and the Lugano Teal Range Rover TDV8 Sport has been a sheer delight. The whole buying experience has been wonderful and I would like to express my sincere thanks to Ashley and Graham, who even tendered counselling sessions, when my girlfriend threw a wobbly at the suggestion of Stornaway Grey.
THANK YOU ”

Nick is a founder of the Stilwell Partnership who provide Transportation Assessments, Planning Negotiations, and Highway Improvements for Developers, Architects and Planners. See: www.stilwell-ltd.co.uk

“ I thought I would drop you a line to say how pleased I am with the new BMW 7 Series that arrived last week. Your friendly, straight forward manner in dealing with the initial advice on the car, through to purchase, is a breath of fresh air in what can sometimes be described as a lottery. As this is the second car you have sourced for me you can guess where I will be getting the next one from! I recommend to anyone who seriously wants a new car to speak to you before placing an order directly with a dealer. It will save a lot of hassle and money. ”

“ My Audi arrived today; absolutely delighted. Many thanks for all your help. Have mentioned you to several friends/colleagues. Thanks again; a great service. ”

“ As one of the world's greatest sceptics I write to congratulate you on the service which you provided for the purchase of my wife's SLK. I was very dubious about internet transactions but I was most impressed. Thank you also for the follow-up call. It was much appreciated. I have already recommended you to many friends. ”

“ Fantastic. Purchasing the Volvo was convenient, quick and cost effective. The Service was superb and I will definitely recommend you to my friends. Without doubt I will be buying through Broom broom.com from now on. Thank-you ”

“ You set an expectation and met it, which is what I wanted. Very happy to recommend you. ”

“ Thanks once again for arranging delivery of the Volvo. It's a great car and I appreciate your very efficient and courteous service. ”

“ Hope you are as happy with the car (his px) as I am with my new M3. The service you provided was excellent, friendly and very efficient to mention that I saved myself £1500, can't be bad. Delivery was also very smooth and efficient, we shall do business in the future I am sure. ”

“ I've just taken delivery of the Golf and it looks great. I just wanted to say thanks for the quick delivery, excellent communication from the both of you and for making it a pain free experience. ”

“ You offer a crisp, efficient way of saving money on a new car and everything went to plan. Thanks. ”

“ I have found that purchasing a Honda car through Broom Broom was a pleasant, relaxed and rewarding experience. A good price and a very fair part exchange value for my existing car. It was a pleasure to arrange matters with Ashley and I had confidence in him throughout which proved fully justified. He clearly felt that to achieve customer satisfaction was of equal importance with the commercial aspects of the transaction. I can recommend Broom Broom without hesitation for the best deal. ”

“ Not that I'm blowing your trumpet, but has to be A1 on all counts!!! I really appreciate the effort that you all showed, without which I doubt I would have been able to get my hands on the car(which is ABSOLUTELY AMAZING!!). As you know, it's the second car I've sourced from you, and I can guarantee that you'll be involved when it comes to the third, and also that I have absolutely no hesitation in recommending broombroom.com to everyone and anyone. The approach is professional, helpful, informative, relaxed and most impotantly from the real world. Please feel free to pass my details on to anyone who is interested in dealing with you. ”

“ Overall service was excellent, extremely efficient and courteous. When I change to my next car, my first call will be to Ashley at BroomBroom. ”

“ Thank you for great service, the Audi dealer and her colleagues really looked after me, I thought buying a car was a huge hassle but you have proved me wrong, be speaking about that boxster soon no doubt. ”

Bought a new Audi A4, and has subsequently purchased 2 further vehicles
Steele & Co Moving Services Ltd

“ Whilst writing I have to say many many thanks for the stunning service you have provided. I decided to buy a 350 whilst on holiday in Italy early August and as you know it is for my girlfriend's birthday. On returning from the UK my friend who works for a Mercedes dealer could only offer me a pre registered (04) 200K model at a premium of £3,500. Obviously when I found your ad in The Sunday Times I was thrilled but slightly wary of Internet based brokers. All I can say is what a sceptical ole git I must be. The whole experience has been, as I said earlier,STUNNING. Your business will go from strength to strength if the attention to detail continues, I will be back. Once again many thanks to you and Samantha. ”

“ I am cautious by nature and having been involved with over 50 car purchases I know what it is like when things go wrong. I found the whole broombroom experience very straightforward and reassuring. Ashley's description of the car was honest - he described minor blemishes so there were no nasty shocks when I saw the car and he offered a sensible trade-in price for my vehicle. Ashley's subsequent call to ask if everything was OK was a very nice touch. All in all an excellent service. ”

“ Many thanks for the follow up call yesterday. As conveyed by my wife we are both delighted with the XC90. The experience of purchasing this vehicle has been most satisfactory, everything has gone through smoothly, all precisely in accordance with your previously advised expectations and clearly in accordance with your policy of providing attention to detail and the fullest of customer care. All in all faultless, refreshingly simple and enjoyable. ”