Customer Reviews

“ Broom Broom.. Wow Wow!!! I was in the market to buy a convertible, so I made a call to these guys, after having been recommended the truly "world class services" of Ash & Sam, by a family member. They meticulously took me through all the options, and a few weeks later ... I was the proud owner of a Mercedes E250 Convertible. This has to have been the most pain free and efficient service I have ever received in any purchase of this kind. Thank you Broom Broom, my recommendations to your business will continue. Good Luck! Minesh Samani Group Retail Pilot Manager at Vodafone ”

broombroom review from Minesh Samani who bought a Mercedes E250 Convertible in July 2011

“ Ashley, What can I say from start to finish a seamless professional service. The car is wonderful the delivery guys were a credit to Range Rover. Well done to you all. We'll definitely be using your company in the future. Thanks. ”

broombroom review from Artel Ltd bought a Range Rover Vogue SE in July 2011

“ Hi Ashley, All went well. Car delivered earlier than expected. Thanks for everything. All your correspondence was so helpful and reassuring. Must admit it was hard to spend that amount of money before receiving the goods! Thanks again, Steve ”

broombroom review from Mr Stephen Dayken who bought a new Mercedes E220CDi SE Auto in July 2011

“ Hi Ashley, Regarding the service from broombroom: All went smoothly yesterday. Thanks for all your help. I have been very impressed with the way you work. Thanks again. Regarding the car: Very pleased with it. Need to spend a bit of time working out the Sat Nav but am sure that's good too. It does seem to have a bit more oomph than the cars I test drove. Robert B ”

Robert B who took delivery of his new Volvo XC60 2.4 D5 215PS R Design in July 2011

“ Dear Ash, Just to let you know I have received delivery of the New Car this morning at 10.30 a.m. The whole family is over the moon and I would like to thank you for giving me this unbelievable deal. Thanking you again and will surely recommend you to other friends. Baldev Singh Dokal ”

broombroom review from Mr Baldev Singh Dokal who bought a new Mercedes E220CDi SE Auto in July 2011

“ Hi Ashley The car is great thanks. Ian said the delivery man was excellent. As predicted the children think it wonderful too. Running boards were a good option and should save the door sills from some of the scrapes. Rear outer seats are also heated on this one - and it doesn't say that in the brochures as far as I can see (the handbook infers its part of the Exec package) that's a bonus as they fight over the heated front seat in winter! Thanks for all your help in sorting the car out, much appreciated and needless to say I will be recommending you to anybody looking for a vehicle. I'm glad I found your website via PistonHeads and looked at the positive reviews! Kind regards and thanks again Catherine ”

Submitted by Catherine Robertson of Just Learning Ltd www.justlearning.co.uk who took delivery of a Volvo XC90 Executive in July 2011

“ Excellent experience using BroomBroom, would happily recommend and use again. We were given very clear information regarding price, car details and competitors offers. The car itself, Mercedes M class, grand edition, was replacing a previous M class. We expected to be pleased but have been overwhelmed by the improvements made to the grand edition. It is truly a luxury driving experience, added to which we are getting 10 miles to the gallon more from this, being blue efficiency in comparison to our 09 plated M class. All in all, a great experience dealing with BroomBroom and we are delighted with the car. 5*s all round ”

May 2011

“ Another hassle free and superb service from Broom Broom. Value, attention to detail and customer is king, boom boom! ”

March 2011

“ Dear Ashley, We are all delighted with the car. I had such trouble trying to get the spec I wanted at a good price and am very happy with the outcome, especially the children! [Webmistress note: I think Alison means her children are especially delighted ... we didn't provide children as well as an XC90 ;D ] ”

March 2011

“ I have to say it [broombroom's service] made life v easy, it was efficient, competitive and without all the sucking up and long winded process that dealers seem to undertake in this day and age, the only thing that they do provide is access to the car for the test drive for initial impressions/decision process and of course the service follow up, but not the price edge, even when you ask if this is your best price ;D. So on this basis will be back when the next car is on the agenda, great work and saved a lot of leg work and time for me, and the delivery etc was as easy as picking up from any dealer. Now the proud owner of a shiny Mercedes thanks Ash. ”

March 2011

“ I don't mind admitting I was sceptical at first, trusting such a large transaction to an online car broker whom I've never worked with before or even met. But I have to say Ash made me feel confident with his impartial and knowledgeable advice. Ash is definitely one of the most professional, patient, responsive and trustworthy advisers in the industry. The end to end transaction and aftercare from both Broombroom and the Volvo main dealer that supplied the car has been great. Thanks Ash - BroomBroom is now my trusted adviser for all future car purchases. I recommend them for value (great deals) as well as customer service, business ethics and integrity. 10 out of 10! ”

“ It is hard to find an internet based company you can trust completely with a large transaction such as the purchase of a car. Having said that, it has been a pleasure to deal with Ashley and I would happily recommend Broombroom to anyone looking for fast, efficient, reliable, trustworthy and professional service. Broombroom managed to find considerably better prices than I had been able to independently or through other brokers, and the friendly manner in which Ashley does business must be a major factor in his success. I collected my Mercedes A180 at the weekend, and it is fabulous - a super car at a bargain price.
Thanks so much for all your help Ashley. I will be in touch again when it is time for a new one! ”

Catrina Rusher was our first Twitter customer in March 2009
Join us on Twitter too broombroom_live

“ I am over the moon with my new CLK and your service. As you know I run my own successful internet based watch business and total customer satisfaction is all we accept, I was totally blown away with your service and approach to me throughout the whole ordering process of my car and nothing and I mean nothing was to much trouble for you. I can honestly say I enjoyed every minute of dealing with your company and when my new car arrived it really was the icing on the cake. As you know I also ordered a new M Sport BMW X5 for my partner from a main dealer before I knew of BroomBroom and the service was not even close to what you offered. Thanks again Ash for all your help and if you have any customers who would like to talk to me re buying a car through Broom Broom I would only be to pleased to help (I was recommended to you by one of my customers!) ”

Dane Coletta runs Dream Watches Ltd. They are leading independent Rolex specialists dealing in all mens and ladies models. They also buy modern or vintage Rolex and offer the very best prices. Please call on 01329 848 690 or visit www.dream-watches.co.uk

“ Car 1 a smart: I was delighted with the friendly, personal, service given from the moment I first contacted Broom Broom. The car was delivered promptly and with minimum of fuss. Well done."
Car 2 a Range Rover: "...1 month later, I have done 3000 miles and the Lugano Teal Range Rover TDV8 Sport has been a sheer delight. The whole buying experience has been wonderful and I would like to express my sincere thanks to Ashley and Graham, who even tendered counselling sessions, when my girlfriend threw a wobbly at the suggestion of Stornaway Grey.
THANK YOU ”

Nick is a founder of the Stilwell Partnership who provide Transportation Assessments, Planning Negotiations, and Highway Improvements for Developers, Architects and Planners. See: www.stilwell-ltd.co.uk

“ I thought I would drop you a line to say how pleased I am with the new BMW 7 Series that arrived last week. Your friendly, straight forward manner in dealing with the initial advice on the car, through to purchase, is a breath of fresh air in what can sometimes be described as a lottery. As this is the second car you have sourced for me you can guess where I will be getting the next one from! I recommend to anyone who seriously wants a new car to speak to you before placing an order directly with a dealer. It will save a lot of hassle and money. ”

“ My Audi arrived today; absolutely delighted. Many thanks for all your help. Have mentioned you to several friends/colleagues. Thanks again; a great service. ”

“ As one of the world's greatest sceptics I write to congratulate you on the service which you provided for the purchase of my wife's SLK. I was very dubious about internet transactions but I was most impressed. Thank you also for the follow-up call. It was much appreciated. I have already recommended you to many friends. ”

“ Fantastic. Purchasing the Volvo was convenient, quick and cost effective. The Service was superb and I will definitely recommend you to my friends. Without doubt I will be buying through Broom broom.com from now on. Thank-you ”

“ You set an expectation and met it, which is what I wanted. Very happy to recommend you. ”

“ Thanks once again for arranging delivery of the Volvo. It's a great car and I appreciate your very efficient and courteous service. ”

“ Hope you are as happy with the car (his px) as I am with my new M3. The service you provided was excellent, friendly and very efficient to mention that I saved myself £1500, can't be bad. Delivery was also very smooth and efficient, we shall do business in the future I am sure. ”

“ I've just taken delivery of the Golf and it looks great. I just wanted to say thanks for the quick delivery, excellent communication from the both of you and for making it a pain free experience. ”

“ You offer a crisp, efficient way of saving money on a new car and everything went to plan. Thanks. ”

“ I have found that purchasing a Honda car through Broom Broom was a pleasant, relaxed and rewarding experience. A good price and a very fair part exchange value for my existing car. It was a pleasure to arrange matters with Ashley and I had confidence in him throughout which proved fully justified. He clearly felt that to achieve customer satisfaction was of equal importance with the commercial aspects of the transaction. I can recommend Broom Broom without hesitation for the best deal. ”

“ Not that I'm blowing your trumpet, but has to be A1 on all counts!!! I really appreciate the effort that you all showed, without which I doubt I would have been able to get my hands on the car(which is ABSOLUTELY AMAZING!!). As you know, it's the second car I've sourced from you, and I can guarantee that you'll be involved when it comes to the third, and also that I have absolutely no hesitation in recommending broombroom.com to everyone and anyone. The approach is professional, helpful, informative, relaxed and most impotantly from the real world. Please feel free to pass my details on to anyone who is interested in dealing with you. ”

“ Overall service was excellent, extremely efficient and courteous. When I change to my next car, my first call will be to Ashley at BroomBroom. ”

“ Thank you for great service, the Audi dealer and her colleagues really looked after me, I thought buying a car was a huge hassle but you have proved me wrong, be speaking about that boxster soon no doubt. ”

Bought a new Audi A4, and has subsequently purchased 2 further vehicles
Steele & Co Moving Services Ltd

“ Whilst writing I have to say many many thanks for the stunning service you have provided. I decided to buy a 350 whilst on holiday in Italy early August and as you know it is for my girlfriend's birthday. On returning from the UK my friend who works for a Mercedes dealer could only offer me a pre registered (04) 200K model at a premium of £3,500. Obviously when I found your ad in The Sunday Times I was thrilled but slightly wary of Internet based brokers. All I can say is what a sceptical ole git I must be. The whole experience has been, as I said earlier,STUNNING. Your business will go from strength to strength if the attention to detail continues, I will be back. Once again many thanks to you and Samantha. ”

“ I am cautious by nature and having been involved with over 50 car purchases I know what it is like when things go wrong. I found the whole broombroom experience very straightforward and reassuring. Ashley's description of the car was honest - he described minor blemishes so there were no nasty shocks when I saw the car and he offered a sensible trade-in price for my vehicle. Ashley's subsequent call to ask if everything was OK was a very nice touch. All in all an excellent service. ”

“ Many thanks for the follow up call yesterday. As conveyed by my wife we are both delighted with the XC90. The experience of purchasing this vehicle has been most satisfactory, everything has gone through smoothly, all precisely in accordance with your previously advised expectations and clearly in accordance with your policy of providing attention to detail and the fullest of customer care. All in all faultless, refreshingly simple and enjoyable. ”