Terms & Conditions

A short summary in plain English:

We are a UK company, following UK law. We give advice about cars and vans, sell cars and organise car finance for adults in or from the UK. We also sell UK car number plates. Often we act as a broker, introducing customers to other friendly UK car dealers, UK finance companies or UK number plate sellers who deal with customers directly with their own terms and conditions.

On our website we give helpful information such as Car Reviews, Car News, a Motoring Calendar etc. We put a lot of time and effort into our website, and need to protect the contents. So please, only use it to help you buy a car, or for personal enjoyment, and don't copy anything without permission.

We do our best to be perfect and very accurate. But occasionally prices outside our control may change, special deals may end, photos may be library images, or timings of events on the calendar may change, etc. Please don't shout and scream for the law if we do accidentally get it a little wrong.

We do check our links regularly but broombroom is not responsible for the content of external internet sites.

We are human, we don't bite, and we believe in karma. So we always work hard to do the right thing. We give you our personal promise to always work with you to help resolve any issues that may arise before, during and after your purchase no matter who may be to blame. Hopefully we can all treat each other honestly and fairly and the world will be a better place so let's start singing. ( OK, enough!)

In professional speak…

Definitions:

This Website: www.broombroom.com
Client: An existing customer (individual or Company) or a potential customer using This Website
Supplier:The company or individual supplying the car. Usually this is a Main Franchised Dealer, a Finance or Leasing Company, or a Car Manufacturer. Occasionally this is a third party car dealer, a past valued customer, or an associate of Broom Broom Ltd.

www.broombroom.com is the internet website for the UK company Broom Broom Ltd. In addition to the direct sale of vehicles Broom Broom Ltd acts as an intermediary on behalf of Suppliers in the sourcing and supply of vehicles and finance to Clients. Therefore, Broom Broom Ltd is a vehicle retailer, a vehicle broker and a vehicle finance brokerage. Broom Broom Ltd also owns several UK Car Registration Numbers that are offered for sale.

The right to use This Website is granted subject to these terms of 'Terms and Conditions'. If the Client does not accept these terms the Client may not use any part of This Website for any purpose. Therefore, The Client's use of any part of This Website will be deemed to constitute acceptance of all these terms.

© Broom Broom Ltd 1998-2010. The copyright and material on This Website is owned by or licensed to Broom Broom Ltd and protected by the copyright laws of the United Kingdom. The right to use This Website is granted to Clients of Broom Broom Ltd for the provision of access to information for the supply of vehicles and/or finance by Broom Broom Ltd and it's chosen Suppliers. In accessing This Website's pages, the Client agrees that access of the contents is solely for their own use and not for any commercial or public use, save for the purposes as laid out in these terms and conditions. Clients can download and use the service on a single computer at a time and can print out a single hard copy of any part of the content on This Website for their own use. Except as permitted within, the Client undertakes not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of This Website save for the purposes as laid out in these terms and conditions without the prior written permission of Broom Broom Ltd or in accordance with the Copyright, Designs and Patents Act 1988. Any unauthorised downloading, retransmission, or other copying or modification of any of the contents of This Website may be in breach of statutory or common law rights which could be the subject of legal action. Broom Broom Ltd disclaims all liability which may result from any unauthorised reproduction or use of the information on This Website. All rights not expressly granted herein are reserved by Broom Broom Ltd.

This Website contains registered trademarks. Certain names, words, titles, phrases, logos, icons, graphics or designs to This Website may constitute trade names or unregistered trademarks of Broom Broom Ltd. The display of any trade names or trademarks on This Website does not imply that any licence has been granted to any third party in respect of the same. All other product or company names and devices, logos, icons, graphics or designs referred to on This Website are the trademarks of their respective owners and are exhibited only in such a manner as is intended to be for the benefit of such trademark owners and Broom Broom Ltd intends no infringement of such trademarks. The appearance or absence of products, services, companies, organisations, home pages or other websites on This Website does not imply any endorsement or non-endorsement thereof by Broom Broom Ltd. All rights not expressly granted herein are reserved by Broom Broom Ltd.

This Website and the information supplied for use with it have been obtained from sources believed to be reliable and accurate at the date of publication. However, Broom Broom Ltd makes no representation or warranty, express or implied, as to its accuracy or completeness. No independent verification has been undertaken in respect of the information supplied.

Broom Broom Ltd can only conclude a contract with a Client in English, and not in any other language. Most contracts arising from the use of This Website shall be between a supplying main dealer and a Client, or a finance company and a Client. A contract between Broom Broom Ltd and a Client will consist of (1) these Conditions (including the Broom Broom Ltd privacy policy ), (2) An Order and (3) Broom Broom Ltd's acceptance (the consideration for which shall be payment of the price.) If there are applicable specific terms, these will also be included in the contract. The concluded contract will not be filed on line and the Client should therefore print out and retain copies of each element of the contract. The Client will receive a copy of any special terms with the product or service.

Orders submitted via a signed copy of relevant Broom Broom Ltd documentation will constitute an intention to purchase a specific vehicle at a specific price. By signing a Broom Broom Ltd order the Client commits to paying Broom Broom Ltd the agreed sourcing fee and enters into an agreement for the Broom Broom Ltd Supplier to supply the Client with a vehicle. Broom Broom Ltd Suppliers reserve the right to issue their own order documentation to Broom Broom Ltd Clients which must be completed and returned to the Supplier before a vehicle is ordered. The contract for the supply of a vehicle will be between the Client and the Supplier. In most cases a deposit will be required by the Supplier prior to an order being processed. Vehicle deposits will be paid by the Client direct to the Supplier.

When applicable, a Broom Broom Ltd sourcing fee for a car or finance will be due at the time the Supplier confirms the order back to the Client and must be paid in full to Broom Broom Ltd. If the Client fails to pay the Broom Broom Ltd sourcing fee promptly then Broom Broom Ltd reserves the right to suspend or terminate the Client's vehicle order. In the event of a cancellation by the Client the Broom Broom Ltd sourcing fee will not be refunded. A further cancellation charge may be made by the Supplier if an order is cancelled after the vehicle order has been processed. This cancellation fee will range from £500 up to the full value of any deposit taken (whichever is the greater), at the Supplier's discretion. Broom Broom Ltd does not accept liability for a vehicle's delivery time being altered by the Supplier. The Supplier must have received payment in full and have cleared funds before a vehicle will be released for collection or delivery.

When Suppliers supply brand new, unregistered vehicles which are UK-sourced they are supplied to full UK specification with their appropriate Manufacturer's Warranty. Broom Broom Ltd may also offer Clients new cars sold on a pre-registered basis. These pre-registered vehicles will be new, UK-sourced and as such are supplied to full UK specification with their appropriate Manufacturer's Warranty. Pre-registered vehicles will usually be supplied with delivery mileage only. Clients purchasing a pre-registered vehicle will normally become the vehicle's second registered keeper on the vehicle's V5 Registration Document (Log Book)

Broom Broom Ltd is strictly governed by its relationships with Suppliers and cannot be held responsible for any change to vehicle specification or finance rates or any other variable outside of it's control so imposed by those Suppliers. Broom Broom Ltd does not commit to providing 100% accurate information regarding the full Manufacturer's standard specification for a given vehicle; although Broom Broom Ltd tries to keep information up to date any information provided on This Website should be taken as a quick indication only. As such Broom Broom Ltd Clients are advised to familiarise themselves with the features and specification of the vehicles under their consideration by consulting the vehicle manufacturers directly or by viewing their website or brochures.

Vehicle quotations will be issued based on vehicle availability (as provided by the Supplier) at the time of the quotation request and do not therefore constitute a guarantee to supply within a given time period and are therefore subject to availability. In cases where vehicles are available from dealer stock or from national stock, Broom Broom Ltd and its Suppliers are unable to guarantee the continued availability of the vehicle(s) without prior receipt of a signed order form and payment of an appropriate deposit to the Supplier. Quotes are valid for 7 days, unless indicated otherwise. Broom Broom Ltd Clients should be aware that manufacturers change the levels of discount offered in accordance with their current marketing campaigns. Broom Broom Ltd is unable to guarantee the price of a vehicle if the level of discount changes in the time between the quotation and an order being received by the Supplier.

Indicative delivery times are quoted based on information supplied by manufacturers and/or their franchised dealers. This information is subject to change on a daily basis. Vehicle supply is subject to availability. Prices are correct at time of publication, but are subject to change by the manufacturers without prior notice. Prices include VAT at 17.5%, unless otherwise stated. Prices are supplied on the basis of Clients collecting their vehicle(s) from the Supplier's normal trading address. If Clients require their vehicle delivered, the Supplier will quote for driven or trailer delivery based on mileage. Driven delivery will often be free to most UK locations.

This Website contains certain variable information which the Client needs to know before placing an order, such as the range and descriptions of products and their current prices. This information may also be available outside This Website, for example in printed documentation or supplied over the telephone by sales staff. Note that this variable information is known as an "invitation to treat" and not a contractual offer from Broom Broom Ltd which a Client may accept. This means Broom Broom Ltd reserves the right to correct any errors in that information without any liability to the Client. It also means that in no circumstances will Broom Broom Ltd be contractually bound to supply the Client with products or services on the basis of any incorrect information, even if that information is repeated in the Client's Order. Neither This Website nor the information derived from it constitutes an offer by Broom Broom Ltd nor it's Suppliers to supply any motor vehicle or finance. Prices contained within This Website and/or Quotations subsequently obtained are subject to confirmation by Broom Broom Ltd and/or it's Suppliers who reserve the right to decline any proposal. No contract will be binding on Broom Broom Ltd unless it is in writing and authorised by a representative of Broom Broom Ltd or of it's Suppliers.

Accordingly, neither Broom Broom Ltd nor it's directors, representatives or employees, or Suppliers accept any liability whatsoever for any direct, indirect or consequential loss howsoever arising from the use of this website and the information supplied in connection therewith. By using This Website the Client further agrees to indemnify and hold Broom Broom Ltd and it's Suppliers harmless from any and all claims, expenses and liability of any kind arising out of or in connection with any use of This Website. However, no such liability is restricted or excluded insofar as such restriction or exclusion is contrary to applicable law.

While all reasonable care has been taken in the preparation of This Website, no responsibility is accepted by Broom Broom Ltd for any errors it may contain whether caused by negligence or otherwise, or for any loss, however caused, occasioned to any person by reliance on it. This does not affect your statutory rights. Accordingly, it is recommended that the user seeks proper, professional advice regarding any particular issues that may arise and This Website should not be relied upon as a substitute for such advice. Any photographs and colours used in This Website are for illustrative purpose only and do not form part of any contract.

This Website is provided solely to assist Clients in determining the suitability and availability of cars and car finance and other car related services and to make legitimate reservations or otherwise transact business with Suppliers, and for no other purposes. Clients warrant that they are at least 18 years of age and possess the legal authority to enter into this agreement and to use This Website in accordance with all terms and conditions herein. Clients agree to be financially responsible for all of their use of this website (as well as for use of their account by others, including without limitation minors (under 18 years old) living with them). Clients agree to supervise all usage by minors of This Website under their name or account. Clients also warrant that all information supplied by them or members of their household in using this website is true and accurate. Without limitation, any speculative, false or fraudulent reservation or any reservation in anticipation of demand is prohibited. The Client agrees that the car reservations facilities of This Website shall be used only to make legitimate reservations or purchases for the Client or for another person for whom they are legally authorised to act. The Client understands that overuse or abuse of the reservation facilities of This Website may result in the Client being denied access to such facilities.

It is not our intention that businesses or individuals will order products from us for delivery overseas but in that eventuality the Client agrees to comply with all applicable international and national laws that apply to the products. There may be import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the Client; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so Clients should contact their local customs office for further information. Additionally, please note that when ordering from Broom Broom Ltd, the Client is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received.

This agreement is governed by the laws of England and Wales. The Client hereby consents to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of This Website. Use of This Website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. This does not affect your statutory rights. This agreement constitutes the entire agreement between, the Client and Broom Broom Ltd with respect to This Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the Client and Broom Broom Ltd with respect to this website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.